FAQ

FREQUENTLY ASKED QUESTIONS

FEES

1. Besides the tuition fee, what else do I have to pay?

-You only have to pay the monthly tuition fee, which is inclusive of in-house resources, selected assessment and reference books, as well as practice papers.

There are NO administrative, registration or material charges.

A security deposit of a month's fee is collected upon registration.

2. What is the purpose of the security deposit?

- The full amount of the security deposit is used to offset the last month of the lesson whan a full month's notice is given should you need to withdraw your child from the class.

A failure to do so leads to the forfeit of the full security deposit.

3. How much is the tuition fee?

- Please call the centre for a no-obligation enquiry. Our monthly fee is reasonable as our main focus is to provide quality guidance for the children who come to us.

4. Is there any refund if we do not have a make-up lesson?

- Please note that there is strictly no refund in the monthly fee.

 

LESSONS

1. How many lessons are there in a month?

- The service rendered by My Mustard Seed for the standard monthly fee (dependent on the level of the student) consists of *4 scheduled lessons a month.

2. What if my child cannot come for lesson on a particular day?

 Is there any make-up lesson?

  • A make-up lesson is offered only if there is a similar lesson available on the condition that the parent/student updates the tutor of his/her absence at least a day before the scheduled lesson.

  • We seek your understanding that in order for the student to maximise the benefits of learning, regular attendance is expected.

3. What happens when there are 5 weeks in a month?: 

- No lesson will be conducted on one of the days - the date will be confirmed.

4. Are there any special holiday programmes during June or/and December?

- It depends on the needs of the students for that year.

The tutors in My Mustard Seed plan their lessons with the sole purpose of benefitting the students at any point in time.

There might be holiday workshops specially tailored to address the different and changing needs of each student in each semester. Otherwise, we will proceed with the standard class.

However, during the year-end holidays, there are compulsory preparatory classes for SecOne-to-be students, P3 and P5-to-be students so that they are adequately prepared for the distinct difference in standard for the next year.

5. How are the lessons conducted?

- Please call us at 6502 2960 to learn about our teaching pedagogy, or refer to the Lessons Taught page.

Teacher Sarah and Teacher WeiXiang are more than happy to answer your questions!

6. Does the English tuition class cover every component of the examination?

- Yes, it does.

If you still have any further questions, please contact Teacher Sarah personally.

7. How soon can my child commence the lessons?

- Please call the centre for the most up-to-date availability.

8. Do you offer trial lessons?

- Yes, we do offer paid trial lessons.

- For Math and Science, students can join in at any lesson.

- However, for English and GP lessons, please do call up the centre to arrange for a suitable date for your child to have a trial lesson.
- This is because for these subjects, some lessons might be a continuity of previous lessons and therefore, in order for the child to benefit from the trial lessons, we highly recommend that you call the centre to set a suitable date for a trial lesson.

9. What is the class size?

- For Math and Science, the number of students in each group range from 2 to 5 or 6.

A small group size is necessary for individual learning.

*Younger children require a lot of attention to build their foundation

As the child grows older, a bigger group is necessary to facilitate interaction and exchange of ideas during brainstorming sessions and discussion. There are also assistant tutor(s) in a class to ensure that every child receives the necessary attention for his/her learning.

OTHERS

1. Is there a diagnostic test that my child has to take before enrolment?

- There is no diagnostic test as all children deserve the opportunity to improve. However, we will assess the child's suitability as he/she integrates into the class.

2. What is the progress that I can expect for my child when he/she joins the centre?

- Our tutors will definitely do their best to help your child. Children who put in the necessary effort will see a marked progress.

3. Do you offer tuition for Secondary Physics and Chemistry?

We do not offer these subjects here at My Mustard Seed, but we would like to kindly refer you to our friend Teacher Luke at The Ark Tuition Centre!

You can find him at:
http://thearkedu.com/

4. I do not live in the East, do you have centres in other parts of Singapore? 

We are only located in Tampines, but we would like to recommend our friend, Mrs Chew, who runs Hannah Tuition, located in Yishun!

You can find her at:
http://www.hannahtuition.com/

If you have any more questions that have not been answered here on our website, please
feel free to leave us a message or give us a call at 65022960!

We would be very happy to help assist you with any queries you might have regarding My Mustard Seed.